Lauren Mach

[View or download a printable resume here]

Skills

Employment

Digital Communications Specialist, Booz Allen Hamilton

November 2022-present

• Design data visualizations to communicate complicated concepts to a broad audience via infographics, animation, and video
• Built and maintained corporate communications intake system, including custom automations, no-code self-serve assignments, training and documentation.
  • Effectively tracked hundreds of requests and accompanying workflows for multiple teams.
  • Failure notification system reduced time between errors and manual updates from up to 7 days to ~30 minutes.
  • Team compliance with project updates was higher than any PM tool or process we had tried.
  • Managers, executive leadership, and team members commented on how much the automations and calendar improved their efficiency at tracking work.
• Syndicate company-wide news across the intranet, Sharepoint, Dynamic Signal, Viva Connections, and other internal communications platforms
• Build templates, drip campaigns, and embedded microapps as part of Firstup platform pilot and launch
• Design banners, graphics, and webpages
• Update and serve as administrator for the highest-profile intranet sites, including advanced permissions management of sensitive content
• Built fiscal year end Sharepoint site with 508 compliant interactive task list and calendar for use across the entire company
• Streamlined intranet syndication process from multiple meetings per week to asynchronous document- and chat-based development and QA system
• Analyzed all newsletters sent through company email platform for unique vs. syndicated content and produced both a spreadsheet and an animated video communicating the data and impact
• Developed automated submission and judging process for company-wide awards, including a site with judging portal, nomination form, auto-populated submissions tracker, and auto-generated custom judging packets with scorecards

Front End Developer & Web Designer, Wichita Tribal Enterprises

October 2018-November 2022

• Managed front end updates for 163 IHS.gov sites
• Communicated with federal employees about new site development and recommend design solutions
• Remediated documents and webpages in compliance with section 508 and W3C accessibility regulations
• Promoted consistent style and up to date UI best practices
• Built and updated mobile responsive sites
• Maintained public trust government security clearance

Freelance Graphic & Web Designer and Webmaster, Multiple organizations

September 2017-2020

• Built a website with a forum, blog, and categorized archives for documents and digital resources
• Updated a website to be more modern looking and mobile-friendly while working under significant template restrictions
• Led discussion of branding and design elements, including logo design
• Led development of strategic plan for web and social media interaction with target market
• Advised multiple clients on modernization, mobile responsiveness, and accessibility
• Updated a website from 1990 to a mobile-responsive format with contemporary media and styling
• Developed new logo in cooperation with a committee
• Designed new logo for capital campaign
• Developed style guide for all capital campaign materials
• Designed capital campaign print and mail materials

Technology Teacher, All Saints Catholic School

Norman, OK August 2016-July 2018

• Developed differentiated and vertically aligned curriculum for Pre-K-8th grade
• Built a website to serve as a course hub and student resource; site was navigable for pre-readers and offered curriculum info and project showcases for parents
• Developed and taught graphic design, computer science, robotics, and computer applications topical courses
• Developed and taught leveled survey courses for Pre-K 4 through 5th grade
• Started an after school First Lego League robotics team
• Coached first All Saints Engage Learning STEM team
• Ran summer coding camps for K-1st and 2nd-5th grade students
• Introduced and managed Google Apps for Education accounts for 5th-8th grade students
• Researched, planned, and initiated the acquisition of a classroom set of virtual reality headsets
• Implemented training and coordination of VR headsets and accompanying educational materials for students and teachers throughout the entire campus
• Presented on educational use of VR at district-level continuing education program for teachers
• Taught 400 students in 25 classes during each school year

Graphic Designer, MonksOK Magazine

Shawnee, OK May 2016-February 2017

• Developed new magazine logo to coordinate with new website
• Redesigned entire layout and magazine interior
• Received extremely positive feedback about redesign from all levels of the organization as well as community members
• Completed quarterly magazine layout, including image editing

Staff Writer, HigherEducation.com

HackCollege.com December 2014-December 2016

• Wrote over 60 articles for a mixed undergrad and graduate audience
• Developed and pitched ideas for new series, posts, and site features

Intern, FIDE Office, St. Gregory’s University

Shawnee, OK May 2014-May 2016

• Developed strategic and coordinated social media presence across multiple platforms based on market research and page analytics
• Designed bulletins, flyers, digital and print displays, and social media images using Photoshop and InDesign
• Streamlined major print production process to reduce time required by 50%
• Coordinated, ran, and photographed major campus events for students and the general public

Education

M.S. in Data Analytics, Western Governor’s University

M.S. in Psychology, Divine Mercy University

Summa Cum Laude

B.S. in Psychology and Communications, St. Gregory’s University

Honors Program, Summa Cum Laude

B.A. in Philosophy, St. Gregory’s University

Minor in Visual Arts

Honors Program, Summa Cum Laude